Do you accept insurance?
BCBS: Dr. Stark, Dr. Lugo-Morales, Kim Libby, Hannah Weeks, Dr. Donoghue, Danielle Cellura; Carrie Babcock and Hannah Clark for testing under the supervision of Dr. Stark (as psychometricians). We are not in network with BCBS HMO Blue Advantage.
UHC/Optum: Kim Libby, Hannah Weeks, Len Shelby,
Aetna: Kate Stark, Len Shelby, in process: Andrea Stark and Danielle Cellura
Cigna: Len Shelby
WebTPA: The practice
Out-of-network/Superbills/Private Pay: Dr. Jooste, Dr. Staal, Rebecca Dolan, Sara Stuart, Hannah Clark for therapy (reduced rate), and all other providers for insurances not listed above are considered out-of-network with insurance.
If you have an insurance policy that your provider of choice is not in network with, you can always see them as a "private pay" client, or, we can always submit claims for your out-of-network benefits. Or alternatively, we can provide you a superbill for you to request reimbursement through your insurance or for the payment to go toward your out of network deductible.
If you prefer this option, you can contact your insurance provider to determine your out of network benefits, deductible, and options for reimbursement through superbills. We accept payment from Health or Flexible Savings Account (HSA or FSA), check, or credit card.
How long does each therapy session last? How many appointments will I need?
Therapy sessions are most often 55 minutes. However, flexibility is sometimes needed, such as for young children or other scheduling circumstances. So, in some cases sessions can be 30 or 45 minutes. The number of therapy sessions depends on each client, symptoms, and goals. Your provider will work collaboratively with you to determine your course of treatment. A short course of treatment may be 8-12 sessions but some clients prefer ongoing care at various frequencies.
What are your fees?
Fees depend whether you are using insurance that your provider accepts or if you are paying out-of-network. We will be able to tell you the out-of-network rate for therapy depending on your provider as well as psychological evaluations. We can also share how you can find out an estimate if you are using insurance. You can ask about a free brief consultation (in-person or phone) appointment to determine if the provider is a good fit.
What is involved in the cost of a psychological evaluation?
In your research for providers at other offices, you have likely found that it is uncommon for many psychologists who do evaluations to accept insurance. We do value offering this as an option, but understand it is limited with the number of providers and insurances accepted.
With fees, you are paying for the time it takes to administer and score the tests, interpret and write the results, and convey these results to you with diagnoses and recommendations, which on average can be up to 15 hours of the psychologist’s time depending on the evaluation. The fee for an evaluation does not just cover the time spent on the evaluation. Clients may not realize it, but there is a great deal that goes into an evaluation behind the scenes that contributes to the cost. This includes test kits, which are often thousands of dollars for the psychologist to purchase. Additionally, costs contribute to the running costs of the psychology practice (e.g. rent, insurance, utilities, administration, professional licensure fees, electronic health record software, etc.). Lastly, the cost contributes towards the psychologist's skill and expertise developed over years of training to learn to administer and interpret these tests.
In most cases we find that the entire evaluation takes far more time than our maximum price quoted or what is allowed by insurance.
What are the logistics and timing of a psychological evaluation? How long does an evaluation take?
Psychological evaluations gather information regarding an individual's abilities across several domains, such as emotions, behavior, intelligence, academic abilities, executive function, and more. The goal is to provide a diagnosis, if appropriate, as well as recommendations to address concerns, harness strengths, or suggest accommodations for school or work. Our evaluations are thorough and comprehensive. Most evaluations involve the following: parent or client intake meeting, record review, day of testing (3-6 hours), collecting information from collateral sources (e.g. teachers, therapists), scoring and report writing, and feedback meeting to discuss results and recommendations. Because of these many steps and the time involved, especially for the testing day and report writing, the entire evaluation process may span several weeks from start to finish.
What kind of therapists work at PEACE? Do you prescribe medication?
PEACE providers currently include licensed psychologists (clinicians who receive a doctorate and licensure to practice psychology-our providers also hold additional licenses such as LSSP and/or LPC) as well as Licensed Professional Counselors (LPCs) and Licensed Master Social Worker (LMSW). We have recently began providing ABA services through a licensed BCBA. Please check out our provider page to read more about us. Our providers received graduate level degrees, clinical training, and professional licenses within the mental health field. Psychologists and therapists do not prescribe medications. However, we collaborate and can refer you to medication providers (e.g. psychiatrists or primary care doctors if needed or requested) during your care, such as a psychiatrist or your primary care physician.
What concerns do you diagnose and/or treat?
Our providers have various experience to help with a wide range of concerns. Our areas of specialty include neurodevelopmental differences such as autism, ADHD, dyslexia, learning disabilities, as well as mental health concerns such as depression, bipolar disorders, OCD, social anxiety, generalized anxiety, etc.. We also have experience with trauma, stress, adjustment disorders, behavioral problems, and working with a system such as in family therapy. We do not treat learning disabilities but evaluate them and provide recommendations for home and school, including suggesting accommodations for a 504 plan or IEP if necessary. Therapy may include components of individual therapy, family therapy, or parent coaching.
What therapeutic modalities do you use?
We are trained in various evidence-based modalities, including cognitive behavioral therapy, mindfulness, play therapy, solution focused therapy, acceptance and commitment therapy, trauma-focused CBT, and exposure with response prevention. Your provider may prefer specific modalities over others, so it is encouraged to discuss this with your provider if you are seeking a specific modality. Therapists prioritize creating a tailored and collaborative approach that is most appropriate to help you reach your goals.
Where are you located?
PEACE Psychology Center is located at 502 North Carroll Avenue, Suite 120, Southlake, Texas, close to town square. We are easily accessible from the DFW metroplex, including Coppell, Keller, Grapevine, Trophy Club, Westlake, North Richland Hills, Colleyville, Flower Mound, Roanoke, Fort Worth, mid cities, Irving, and Dallas. We are also available for telehealth across Texas.
Do you see clients in person or telehealth?
We are currently offering either option of in person or telehealth for counseling. Our preference for evaluations are to be completed in person, but in some cases assessments can be completed virtually.
No Surprises Act/Good Faith Estimate Information
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost using out of network providers. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.