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FAQ: FAQ

How long does each therapy session last? How many appointments will I need?

Therapy sessions are most often 55 minutes. However, flexibility is sometimes needed, such as for young children or other scheduling circumstances. So, in some cases sessions can be 30 or 45 minutes. The number of therapy sessions depends on each client, symptoms, and goals. Your provider will work collaboratively with you to determine your course of treatment. A short course of treatment may be 8-12 sessions but some clients prefer ongoing care at various frequencies.

Do you accept insurance?

BCBS: Dr. Stark, Dr. Wilbeth-Morales, Kim Libby, Rebecca Dolan, Sara Stuart

UHC/Optum: Kim Libby

Out-of-network: Dr. Jooste, Dr. Holt, Dr. Staal, Dr. McCormick, Hannah Collier, and all other providers for insurances not listed above.

If you have an insurance policy that your provider of choice is not in network with, you can always see them as a "private pay" client, or, we can always submit claims for your out-of-network benefits. Or alternatively, we can provide you a superbill for you to request reimbursement through your insurance or for the payment to go toward your out of network deductible. 

If you prefer this option, you can contact your insurance provider to determine your out of network benefits, deductible, and options for reimbursement through superbills. We accept payment from Health or Flexible Savings Account (HSA or FSA), check, or credit card.

What are your fees?

Fees depend whether you are using insurance that your provider accepts or if you are paying out-of-network. We will be able to tell you the out-of-network rate for therapy depending on your provider as well as psychological evaluations. We can also share how you can find out an estimate if you are using insurance. You can ask about a free brief consultation (in-person or phone) appointment to determine if the provider is a good fit.

What is a psychological evaluation? How long does an evaluation take?

Psychological evaluations gather information regarding an individual's abilities across several domains, such as emotions, behavior, intelligence, academic abilities, executive function, and more. The goal is to provide a diagnosis, if appropriate, as well as recommendations to address concerns, harness strengths, or suggest accommodations for school or work. Our evaluations are thorough and comprehensive. Most evaluations involve the following: parent or client intake meeting, record review, day of testing (3-6 hours), collecting information from collateral sources (e.g. teachers, therapists), scoring and report writing, and feedback meeting to discuss results and recommendations. Because of these many steps and the time involved, especially for the testing day and report writing, the entire evaluation process may span several weeks from start to finish.

What kind of therapists work at PEACE? Do you prescribe medication?

PEACE providers currently include licensed psychologists (clinicians who receive a doctorate and licensure to practice psychology-our providers also hold additional licenses such as LSSP and/or LPC) as well as Licensed Professional Counselors (LPCs) and Licensed Master Social Worker (LMSW). Please check out our provider page to read more about us. Our providers received graduate level degrees, clinical training, and professional licenses within the mental health field. Psychologists and therapists do not prescribe medications. However, we collaborate and can refer you to medication providers (e.g. psychiatrists or primary care doctors if needed or requested) during your care, such as a psychiatrist or your primary care physician.

What concerns do you diagnose and/or treat?

Our providers have various experience to help with a wide range of concerns. Our areas of specialty include neurodevelopmental differences such as autism, ADHD, dyslexia, learning disabilities, as well as mental health concerns such as depression and anxiety disorders. We also have experience with trauma, stress, adjustment disorders, behavioral problems, and working with a system such as in family therapy. We do not treat learning disabilities but evaluate them and provide recommendations for home and school. Therapy may include components of individual therapy, family therapy, or parent coaching.

What therapeutic modalities do you use?

We are trained in various evidence-based modalities, including cognitive behavioral therapy, mindfulness, play therapy, solution focused therapy, acceptance and commitment therapy, trauma-focused CBT, and exposure with response prevention. Your provider may prefer specific modalities over others, so it is encouraged to discuss this with your provider if you are seeking a specific modality. Therapists prioritize creating a tailored and collaborative approach that is most appropriate to help you reach your goals.

Where are you located?

PEACE Psychology Center is fairly central in the DFW metroplex. We are located at 1723 East Southlake Boulevard in Southlake, Texas, close to town square. We are easily accessible from Coppell, Keller, Grapevine, Trophy Club, Westlake, North Richland Hills, Colleyville, Flower Mound, Roanoke, Fort Worth, mid cities, Irving, and Dallas. Our suite is on the second floor. We are also available for telehealth across Texas.

Do you see clients in person or telehealth?

We are currently offering either option of in person or telehealth for counseling. Our preference for evaluations are to be completed in person, but in some cases assessments can be completed virtually.

No Surprises Act/Good Faith Estimate Information

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost using out of network providers. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises  or call 800-985-3059.  

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